iManage
Campaign Operations Specialist (Marketo)
Chicago, IL - Full Time
We offer a flexible working policy that supports a healthy balance between personal and professional well-being. This role requires in-office presence on Tuesdays & Thursdays to collaborate, connect, and learn from peers - while also maintaining the flexibility for meaningful work-life balance.
Being a Campaign Operations Specialist at iManage Means…
You will join our Marketing Operations team and help power world-class campaigns that drive growth across global regions. You’ll bring technical expertise, process rigor, and a data-driven mindset to ensure campaigns are built, launched, and measured with precision.
This role sits at the center of campaign execution—partnering with Growth, Portfolio, and Corporate Marketing to translate strategy into flawless Marketo builds that deliver measurable impact. Because our marketing programs run globally, this position will collaborate across multiple time zones, including APAC, to support campaign launches and alignment.
As a core player in global marketing execution, you’ll ensure campaigns across regions launch seamlessly and deliver measurable ROI. You’ll thrive in a collaborative, process and tech-forward team that values experimentation, automation, and data-driven decision making. This role also offers room to grow into senior positions across Marketing Automation or Campaign Strategy, making it a strong fit for someone looking to build a long-term career in marketing operations.
iM Responsible For…
iM Getting To…
iManage is committed to providing an excellent candidate experience and will never ask you to engage in recruitment activity via text and exclusively communicates from emails using the @imanage.com domain. If you have any concerns or questions about communications you have received, please send them to [email protected] so our team members can review.
About iManage…
At iManage, we are dedicated to Making Knowledge Work™. Our intelligent, cloud-enabled, and secure platform is trusted by 4,100+ customers and 430,000 users worldwide, managing over 11 billion documents and 11 petabytes of data. We empower professionals across 65+ countries to unlock the full potential of their business content and communications.
We are continuously innovating to solve the most complex professional challenges and enable better business outcomes; Our work is not always easy but it is ambitious and rewarding.
So we’re looking for people who embrace challenges. People who thrive on solving problems, pushing boundaries, and collaborating with the industry’s best and brightest. That’s the iManage way. It’s how we turn the impossible into reality, empower our employees to grow, unlock their potential, and create a meaningful impact on everything we do.
Whoever you are, whatever you do, however you work. Make it mean something at iManage.
iManage provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Learn more at: www.imanage.com
Please see our recruitment privacy statement for more information on how we handle your personal data.
#LI-KS1
#LI-Hybrid
Being a Campaign Operations Specialist at iManage Means…
You will join our Marketing Operations team and help power world-class campaigns that drive growth across global regions. You’ll bring technical expertise, process rigor, and a data-driven mindset to ensure campaigns are built, launched, and measured with precision.
This role sits at the center of campaign execution—partnering with Growth, Portfolio, and Corporate Marketing to translate strategy into flawless Marketo builds that deliver measurable impact. Because our marketing programs run globally, this position will collaborate across multiple time zones, including APAC, to support campaign launches and alignment.
As a core player in global marketing execution, you’ll ensure campaigns across regions launch seamlessly and deliver measurable ROI. You’ll thrive in a collaborative, process and tech-forward team that values experimentation, automation, and data-driven decision making. This role also offers room to grow into senior positions across Marketing Automation or Campaign Strategy, making it a strong fit for someone looking to build a long-term career in marketing operations.
iM Responsible For…
- Building and launching programs in Marketo, including emails, landing pages, forms, and nurtures that support global integrated campaigns.
- Coordinating campaign execution across global regions—ensuring timely delivery for launches in North America, EMEA, and APAC time zones.
- Owning the end-to-end process from intake through QA, testing, and deployment—ensuring programs follow established naming, foldering, and channel frameworks
- Partnering with regional and demand marketing managers to bring campaign briefs to life, optimizing workflows for scalability and efficiency.
- Maintaining clean and accurate data between Marketo and Salesforce, ensuring leads and campaign members are tracked correctly for attribution.
- Troubleshooting campaign issues and proactively identifing areas for automation or improvement.
- Collaborating with Marketing Operations team members to document and evolve campaign processes, templates, and standards.
- Upholding data privacy and compliance requirements (GDPR, CAN-SPAM, etc.) across all marketing communications.
- Partnering with Marketing and Sales to optimize Qualified.io experiences, monitor performance, and improve lead handoff processes.
- 3–5+ years of hands-on experience in Marketo campaign execution and marketing automation.
- A strong understanding of Marketo–Salesforce integration, program member management, and lead lifecycle best practices.
- Experience supporting global or multi-region campaigns, with sensitivity to time zone coordination and regional launch needs.
- A strong attention to detail and passion for QA—ensuring every campaign deploys flawlessly.
- Excellent communication skills and the ability to manage multiple projects in a fast-paced environment.
- Marketo Certified Expert (MCE) certification
- Experience with Demandbase, Qualified, ON24
- Exposure to localization workflows and multi-language campaign execution
- Familiarity with UTM governance and multi-touch attribution models
iM Getting To…
- Join a rapidly evolving, industry-leading SaaS company on an exciting journey of growth and scalability!
- Take on meaningful, high-impact challenges by leveraging cutting-edge technologies and best-in-class protocols to drive innovation.
- Own my career path with our internal development framework. Ask us more about this!
- Expand my skill set and earn certifications with unlimited access to LinkedIn Learning courses and interactive Microsoft courses & training.
- Be part of a supportive and experienced team within a dynamic, inclusive, and encouraging culture.
- Enjoy flexible work hours that empower me to balance personal time with professional commitments.
- Collaborate in a modern, open-plan workspace featuring a gaming area, free snacks and drinks, and regular social events.
- Creating an inclusive environment where I can help shape the culture not just by fitting in, but by adding to it.
- Providing a market competitive salary that is applied through a consistent process, equitable for all our employees, and regularly reviewed based on industry data.
- Rewarding me with an annual performance-based bonus.
- Offering comprehensive Health/Vision/Dental/Life Insurance, and a 401k Retirement Savings Plan with a company match up to 4%.
- Granting enhanced leave for expecting parents; 20 weeks 100% paid for primary leave, and 10 weeks 100% paid for secondary leave.
- Providing me with a flexible time off policy to take the time off that I need. Be it for vacation, volunteering, celebrating holidays, spending time with family, or simply taking time to recharge and reset.
- Having multiple company wellness days each year to prioritize mental health and well-being.
- Providing access to RethinkCare, a global behavioral health platform that enhances personal well-being, strengthens professional resilience, and empowers parental success through expert-led training and resources.
iManage is committed to providing an excellent candidate experience and will never ask you to engage in recruitment activity via text and exclusively communicates from emails using the @imanage.com domain. If you have any concerns or questions about communications you have received, please send them to [email protected] so our team members can review.
About iManage…
At iManage, we are dedicated to Making Knowledge Work™. Our intelligent, cloud-enabled, and secure platform is trusted by 4,100+ customers and 430,000 users worldwide, managing over 11 billion documents and 11 petabytes of data. We empower professionals across 65+ countries to unlock the full potential of their business content and communications.
We are continuously innovating to solve the most complex professional challenges and enable better business outcomes; Our work is not always easy but it is ambitious and rewarding.
So we’re looking for people who embrace challenges. People who thrive on solving problems, pushing boundaries, and collaborating with the industry’s best and brightest. That’s the iManage way. It’s how we turn the impossible into reality, empower our employees to grow, unlock their potential, and create a meaningful impact on everything we do.
Whoever you are, whatever you do, however you work. Make it mean something at iManage.
iManage provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Learn more at: www.imanage.com
Please see our recruitment privacy statement for more information on how we handle your personal data.
#LI-KS1
#LI-Hybrid
