iManage

Principal Software Engineer

Engineering - Chicago, IL - Full Time

iManage is committed to providing an excellent candidate experience and will never ask you to engage in recruitment activity via text and exclusively communicates from emails using the @imanage.com domain. If you have any concerns or questions about communications you have received, please send them to [email protected] so our team members can review.

We offer a flexible working policy that supports the health and well-being of our iManage employees. As an organization, we value collaborating and learning from our peers in person, while providing the necessary flexibility for our employees to have a meaningful work-life balance. Please reach out to learn more.  

Being a Principal Software Engineer at iManage Means…  

Working across teams, you will lead and participate in the design and delivery of data architecture for a high-traffic multi-region SaaS solution that handles over a billion daily operations.  Horizontal and vertical scale for billions of records, application and operational security, and the ability to monitor and alert are key constraints.  You will develop and document designs, including scale validation and testing approaches, delivering features with an advanced CI/CD model.  You will be curious and passionate about tracking trends and industry developments and bring technical thought leadership to help drive innovation.  You will engage with internal product portfolio teams, customers, partners, and product management teams to understand market requirements and present solution options. 

You will be a core contributor within the engineering team, driving innovation and optimization around high-scale database touchpoints across various application layers. You will build strong relationships within and outside the engineering team, creating trust and continuous alignment.  You will have experience working at a global SaaS company, with an eye for operational excellence and customer service.

iM Responsible For…  

  • Culture 
    • Interacting, inspiring, and motivating the team by creating a culture of open communication, even when discussing complex topics 
    • Building meaningful relationships with the right stakeholders by actively listening, effectively communicating, and collaborating to develop strategies for solving problems innovatively 
    • Valuing customer experience both in the design and implementation cycles and during support incidents 
    • Monitoring industry trends, emerging technologies, and best practices   
  • Data Architecture 
    • Overseeing iManage Work data architecture and interactions with upstream as well as downstream systems 
    • Ensuring data security constraints to support a multi-tenant system and GDPR requirements around jurisdiction and privacy 
    • Develop data usage and metrics collection approaches for data-driven iterative design and continuous improvement activities 
    • Scale validation with simulated traffic 
    • Protecting all information entrusted to us by customers, partners, and employees. Fostering a culture where Information Security is a core part of our organizational mindset 
  • Development & Delivery 
    • Architecting and delivering highly-scalable and efficient solutions for SaaS products 
    • Participating in the design and development of database interfaces for various iManage Work components 
    • Driving query analysis and optimization efforts with a focus on throughput and stability  
    • Troubleshooting and remediating critical database bottlenecks in large-scale production deployments
    • Participating in expanding CI/CD capabilities by designing and driving automated test support for reliable daily software delivery 
    • Participating in building and optimizing operational insights into database consumption and operational limits 

iM Qualified Because I Have…  

  • Bachelor's or master's degree in software engineering or a related field  
  • Minimum of 10 years of experience in relational database technologies and senior/lead roles for a minimum of 5 years 
  • Expert proficiency in Java and extensive experience developing interfaces with database systems 
  • Experience with clustered databases (preferably MySQL or MariaDB) as a plus 
  • Thought leadership and design skills in one or more key technology areas: high-transaction systems, micro-services-based distributed architectures, fault-tolerant designs, data and system security 
  • Strong knowledge of software development methodologies and technologies  
  • Excellent communication and interpersonal skills and strong problem-solving and analytical skills  
  • Ability to work collaboratively with cross-functional teams and external partners.  

Don't meet every qualification listed above? Studies show that women and people of color are less likely to apply to jobs unless they meet all qualifications. At iManage, we are committed to building a diverse and inclusive environment, and encourage everyone to show up as their full authentic selves. We welcome those that come with a growth mindset and a hunger for learning; so, if you are excited about this role but your past experience doesn't align perfectly with every qualification we encourage you to apply anyways!  

iM Getting To…  

  • Join a supportive, experienced team with an inclusive, encouraging, and vibrant culture.  
  • Have flexible work hours that allow me to balance my ‘me time’ with my work commitments.  
  • Collaborate in a modern open plan workspace, with a gaming area, free snacks, drinks and regular social events.  
  • Focus on impactful work, solving complex, real challenges utilizing the latest technologies and protocols.  
  • Own my career path with our internal development framework. Ask us more about this!  
  • Learn new skills and earn certifications with access to unlimited courses in LinkedIn Learning.  
  • Join an innovative, industry leading SaaS company that is continuing to grow & scale!  

iManage Is Supporting Me By...  

  • Creating an inclusive environment where I can help shape the culture not just by fitting in, but by adding to it.  
  • Providing a market competitive salary that is applied through a consistent process, equitable for all our employees, and regularly reviewed based on industry data.  
  • Rewarding me with an annual performance-based bonus.  
  • Offering comprehensive Health/Vision/Dental/Life Insurance, and a 401k Retirement Savings Plan with a company match up to 4%.   
  • Giving access to HealthJoy, a healthcare concierge service, to help me maximize my health benefits.  
  • Granting enhanced leave for expecting parents; 20 weeks 100% paid for primary leave, and 10 weeks 100% paid for secondary leave.   
  • Providing me with a flexible time off policy to take the time off that I need. Be it for vacation, volunteering, celebrating holidays, spending time with family, or simply taking time to recharge and reset.  
  • Caring for my mental health and well-being with multiple company wellness days and free access to the Healthy Minds app for mindfulness, meditation and more.  

About iManage…  

iManage is dedicated to Making Knowledge WorkTM.  Over one million professionals across 65+ countries rely on our intelligent, cloud-enabled, secure knowledge work platform to uncover and activate the knowledge that exists inside their business content and communications.    

We are continuously innovating to solve the most complex professional challenges and enable better business outcomes; Our work is not always easy but it is ambitious and rewarding.   

So we’re looking for people who love a challenge. People who are happiest when they’re solving problems and collaborating with the industry’s best and brightest. That’s the iManage way. It’s how we do things that might appear impossible. How we develop our employees’ strengths and unlock their potential. How we find meaning in everything we do.   

Whoever you are, whatever you do, however you work. Make it mean something at iManage.  

iManage provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.   

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.  

Learn more at: www.imanage.com   

Please see our privacy statement for more information on how we handle your personal data:  

https://imanage.com/privacy-policy/   

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