iManage

People Operations Coordinator

People Operations - Chicago, IL - Full Time

We offer a flexible working policy that supports a healthy balance between personal and professional well-being. This role requires in-office presence on Tuesdays & Thursdays to collaborate, connect, and learn from peers - while also maintaining the flexibility for meaningful work-life balance.
 
Being a People Operations Coordinator at iManage Means…
As our People Operations Coordinator, you will make your mark on a collaborative team while having fun along the way! You will work with all levels of employees, up to Senior Leadership, acting as an HR professional whilst helping create a culture of growth. iManage believes that People Ops shapes the employee experience, and we are looking for someone who values that too.

You will take ownership of core admin processes from day one, including a high volume of data entry and system work that requires real attention to detail. Overtime, you will use tools to document and automate, freeing the team to focus on the experience behind those processes. We are not asking you to have done this before. We are asking you to be curious enough to want to.

iM Responsible For…
  • Owning the onboarding and offboarding experience end to end, ensuring every employee transition is smooth, timely, and leaves a positive impression.
  • Maintaining highly accurate employee records and HRIS data in Dayforce, with a strong focus on data integrity and compliance.
  • Managing a high volume of data entry and administrative tasks with percision, staying on top of email, escalating issues quickly, following through without being reminded and demonstrating a proactive mindset.
  • Understanding People Ops processes inside and out, with an ongoing aim to document, improve, and where possible automate.
  • Researching and answering employee questions through internal helpdesk system, responding in a timely and professional manner.
  • Keeping a constant focus on how employees experience interactions with People Ops and identifying ways to improve that experience.
  • Collaborating with People Operations globally with opportunities to influence on a global scale.
  • Supporting the borader team on projects across compliance, benefits, payroll, and other areas as you grow in the role.
iM Qualified Because I Have…
  • 1-2+ years of experience in a fast-paced HR/People department, either in a standalone role or as part of a larger team.
  • Demonstrated expertise in handling data-heavy and administrative responsibilities with strong attention to detail.
  • A natural instinct to escalate promptly, when something is unclear or outside your scope, rather than letting it sit.
  • Comfort working in HRIS or similar systems, and a genuine interest in technology. Experience with Dayforce is a bonus, but any system experience will be considered.
  • The ability to stay organized and responsive across multiple priorities.
  • Strong communication skills and the ability to work across teams and levels with professionalism and warmth.
  • A genuine interest in the employee experience, not just completing the task but caring about the outcome.
  • An openness and eagerness to learn AI tools and incorporate them into your daily work. You do not need to be an expert, but you should be curious and willing to experiment.
  • A relevant degree or equivalent experience.
Bonus Points If I Have...
  • Taken ownership of my work not because someone is watching, but because it matters that it is done well.
  • A genuine curiosity about tools and technology.
  • Demonstrated how I have improved something in a previous role, not just that I did the job, but that I left it better than I found it.
  • A drive to get better and smarter to improve outcomes for employees.
  • The ability to think on my feet but also know when to slow down and be precise. 
Don't meet every qualification listed above? Studies show that women and people of color are less likely to apply to jobs unless they meet all qualifications. At iManage, we are committed to building a diverse and inclusive environment, and encourage everyone to show up as their full authentic selves. We welcome those that come with a growth mindset and a hunger for learning; so, if you are excited about this role but your past experience doesn't align perfectly with every qualification we encourage you to apply anyways!

iM Getting To…
  • Join a rapidly evolving, industry-leading SaaS company on an exciting journey of growth and scalability! 
  • Take on meaningful, high-impact challenges by leveraging cutting-edge technologies and best-in-class protocols to drive innovation. 
  • Own my career path with our internal development framework. Ask us more about this! 
  • Expand my skill set and earn certifications with unlimited access to LinkedIn Learning courses and interactive Microsoft courses & training. 
  • Be part of a supportive and experienced team within a dynamic, inclusive, and encouraging culture. 
  • Enjoy flexible work hours that empower me to balance personal time with professional commitments. 
  • Collaborate in a modern, open-plan workspace featuring a gaming area, free snacks and drinks, and regular social events. 

iManage Is Supporting Me By...
  • Creating an inclusive environment where I can help shape the culture not just by fitting in, but by adding to it.
  • Providing a market competitive salary that is applied through a consistent process, equitable for all our employees, and regularly reviewed based on industry data.
  • Rewarding me with an annual performance-based bonus.
  • Offering comprehensive Health/Vision/Dental/Life Insurance, and a 401k Retirement Savings Plan with a company match up to 4%.
  • Granting enhanced leave for expecting parents; 20 weeks 100% paid for primary leave, and 10 weeks 100% paid for secondary leave.
  • Providing me with a flexible time off policy to take the time off that I need. Be it for vacation, volunteering, celebrating holidays, spending time with family, or simply taking time to recharge and reset.
  • Having multiple company wellness days each year to prioritize mental health and well-being. 
  • Providing access to RethinkCare, a global behavioral health platform that enhances personal well-being, strengthens professional resilience, and empowers parental success through expert-led training and resources. 

The overall US annual base salary range for this position is $60,000–$75,000 per year. Individual compensation for each candidate depends on factors such as qualifications, experience, and candidate location. This range does not include additional forms of compensation, such as bonuses, commission, or benefits. Your recruiter will provide further details about the offer range, incentives, and overall compensation during the hiring process.

iManage is committed to providing an excellent candidate experience and will never ask you to engage in recruitment activity via text and exclusively communicates from emails using the @imanage.com domain. If you have any concerns or questions about communications you have received, please send them to [email protected] so our team members can review.

About iManage…
At iManage, we are dedicated to Making Knowledge Work™. Our intelligent, cloud-enabled, and secure platform is trusted by 4,100+ customers and 430,000 users worldwide, managing over 11 billion documents and 11 petabytes of data. We empower professionals across 65+ countries to unlock the full potential of their business content and communications. 

We are continuously innovating to solve the most complex professional challenges and enable better business outcomes; Our work is not always easy but it is ambitious and rewarding.
So we’re looking for people who embrace challenges. People who thrive on solving problems, pushing boundaries, and collaborating with the industry’s best and brightest. That’s the iManage way. It’s how we turn the impossible into reality, empower our employees to grow, unlock their potential, and create a meaningful impact on everything we do. 

Whoever you are, whatever you do, however you work. Make it mean something at iManage.

iManage provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Learn more at: www.imanage.com

Please see our recruitment privacy statement for more information on how we handle your personal data.

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