iManage
Technical Consultant
Professional Services - Chicago, IL - Full Time
We offer a flexible working policy that supports a healthy balance between personal and professional well-being. This role requires in-office presence on Tuesdays & Thursdays to collaborate, connect, and learn from peers - while also maintaining the flexibility for meaningful work-life balance.
Being a Technical Consultant at iManage Means…
You will be responsible for executing the technical delivery of our enterprise projects and initiatives. You will be recognized as the delivery subject matter expert.
You will collaborate closely with our clients and fellow team members to understand business processes and requirements to help ensure the delivery of successful, business critical outcomes.
Hear more from our Executive Vice President of Customer Experience, Jim Priz: “We are dealing with the most complicated and most strategic customers of iManage. It’s our job to make them successful no matter what. This involves a deep technical understanding of our products, design thinking to understand how our users will use our product and ensuring customer success as part of their journey to the cloud.”
iM Responsible For…
iM Getting To…
iManage is committed to providing an excellent candidate experience and will never ask you to engage in recruitment activity via text and exclusively communicates from emails using the @imanage.com domain. If you have any concerns or questions about communications you have received, please send them to [email protected] so our team members can review.
About iManage…
At iManage, we are dedicated to Making Knowledge Work™. Our intelligent, cloud-enabled, and secure platform is trusted by 4,100+ customers and 430,000 users worldwide, managing over 11 billion documents and 11 petabytes of data. We empower professionals across 65+ countries to unlock the full potential of their business content and communications.
We are continuously innovating to solve the most complex professional challenges and enable better business outcomes; Our work is not always easy but it is ambitious and rewarding.
So we’re looking for people who embrace challenges. People who thrive on solving problems, pushing boundaries, and collaborating with the industry’s best and brightest. That’s the iManage way. It’s how we turn the impossible into reality, empower our employees to grow, unlock their potential, and create a meaningful impact on everything we do.
Whoever you are, whatever you do, however you work. Make it mean something at iManage.
iManage provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Learn more at: www.imanage.com
Please see our privacy statement for more information on how we handle your personal data: https://imanage.com/privacy-policy/
#LI-AH1
#LI-Hybrid
Being a Technical Consultant at iManage Means…
You will be responsible for executing the technical delivery of our enterprise projects and initiatives. You will be recognized as the delivery subject matter expert.
You will collaborate closely with our clients and fellow team members to understand business processes and requirements to help ensure the delivery of successful, business critical outcomes.
Hear more from our Executive Vice President of Customer Experience, Jim Priz: “We are dealing with the most complicated and most strategic customers of iManage. It’s our job to make them successful no matter what. This involves a deep technical understanding of our products, design thinking to understand how our users will use our product and ensuring customer success as part of their journey to the cloud.”
iM Responsible For…
- Providing technical expertise on consulting engagements in all stages, including planning, analysis, design, deployment, and testing stages of a project
- Assessing customer requirements, clarifying the client’s system specifications, understanding their work practices, and the nature of their business to formulate a technical solution design
- Conducting product demonstrations in support of business cases, providing best-practice advice to clients, and functioning as a trusted advisor
- Building and deploying solutions in line with design specifications
- Creating client deliverables such as presentations, build, deployment guides, and task lists
- Running successful data migrations in line with migration design specifications
- Delivering knowledge transfer sessions to customers and other team members
- Presenting progress reports to the Project Manager or customer teams
- Attaining an in-depth knowledge of and becoming a leading subject matter expert in our iManage technologies
- Maintaining a working knowledge of current and trending technologies, both internally and within the industry, as well as their applicability to the organization
- Developing a close working relationship with Engineering, Sales, and Support teams and fostering collaboration and teamwork
- Providing feedback on product usage, features requested at customer sites to Product Management to influence future roadmap direction
- Supporting case study development and providing lessons learned feedback to the project team
- A Bachelor’s degree in Computer Science or related field
- Strong SQL skills with experience in writing and optimizing queries, and understanding data normalization and transformation
- Experience in running data migrations in on-premises or cloud environments, including monitoring and troubleshooting
- Application integration and/or development skills using Python, REST APIs, PowerShell, and JSON
- Strong working knowledge of infrastructure, networking, security, and system architecture principles
- Experience working with Microsoft platforms and technologies, including Azure, as well as Virtual Desktop and Citrix environments
- Excellent implementation/delivery skills, including the ability to install, deploy, validate, and troubleshoot multi-product solutions and integrate with other systems while following product best practices, while prioritizing user and functional requirements
- Ability to effectively prioritize and juggle multiple engagements
- Team player who excels at building trusting relationships with customers and colleagues
- Excellent client-facing skills, including workshop planning, delivery & documentation
- Strong written/verbal communication skills with the ability to facilitate technical discussions effectively
- Experience in the delivery of Enterprise Content Management/Information Governance solutions, ideally within legal, professional services, and financial services industries.
- Experience with iManage products & associated technologies
iM Getting To…
- Join a rapidly evolving, industry-leading SaaS company on an exciting journey of growth and scalability!
- Take on meaningful, high-impact challenges by leveraging cutting-edge technologies and best-in-class protocols to drive innovation.
- Own my career path with our internal development framework. Ask us more about this!
- Expand my skill set and earn certifications with unlimited access to LinkedIn Learning courses and interactive Microsoft courses & training.
- Be part of a supportive and experienced team within a dynamic, inclusive, and encouraging culture.
- Enjoy flexible work hours that empower me to balance personal time with professional commitments.
- Collaborate in a modern, open-plan workspace featuring a gaming area, free snacks and drinks, and regular social events.
- Creating an inclusive environment where I can help shape the culture not just by fitting in, but by adding to it.
- Providing a market competitive salary that is applied through a consistent process, equitable for all our employees, and regularly reviewed based on industry data.
- Rewarding me with an annual performance-based bonus.
- Offering comprehensive Health/Vision/Dental/Life Insurance, and a 401k Retirement Savings Plan with a company match up to 4%.
- Granting enhanced leave for expecting parents; 20 weeks 100% paid for primary leave, and 10 weeks 100% paid for secondary leave.
- Providing me with a flexible time off policy to take the time off that I need. Be it for vacation, volunteering, celebrating holidays, spending time with family, or simply taking time to recharge and reset.
- Having multiple company wellness days each year to prioritize mental health and well-being.
- Providing access to RethinkCare, a global behavioral health platform that enhances personal well-being, strengthens professional resilience, and empowers parental success through expert-led training and resources.
iManage is committed to providing an excellent candidate experience and will never ask you to engage in recruitment activity via text and exclusively communicates from emails using the @imanage.com domain. If you have any concerns or questions about communications you have received, please send them to [email protected] so our team members can review.
About iManage…
At iManage, we are dedicated to Making Knowledge Work™. Our intelligent, cloud-enabled, and secure platform is trusted by 4,100+ customers and 430,000 users worldwide, managing over 11 billion documents and 11 petabytes of data. We empower professionals across 65+ countries to unlock the full potential of their business content and communications.
We are continuously innovating to solve the most complex professional challenges and enable better business outcomes; Our work is not always easy but it is ambitious and rewarding.
So we’re looking for people who embrace challenges. People who thrive on solving problems, pushing boundaries, and collaborating with the industry’s best and brightest. That’s the iManage way. It’s how we turn the impossible into reality, empower our employees to grow, unlock their potential, and create a meaningful impact on everything we do.
Whoever you are, whatever you do, however you work. Make it mean something at iManage.
iManage provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Learn more at: www.imanage.com
Please see our privacy statement for more information on how we handle your personal data: https://imanage.com/privacy-policy/
#LI-AH1
#LI-Hybrid
