Partner Enablement Learning Program Manager

This is a remote role within a global team that utilizes cutting-edge technology to stay connected with colleagues worldwide. Occasional travel to a local office may be required for in-person collaboration with your team, as well as for company events, team building activities, or strategic meetings.   

Being a Partner Enablement Learning Program Manager at iManage Means… 

You will design, implement and oversee our partner training curriculum and programs to address training needs and high-priority business objectives.  You will know what it takes to engage our executive stakeholders when identifying gaps in our partner performance and be able to engineer a measurable program of success based on your findings. 

Your role will be pivotal in driving the successful sale and implementation of our products, as well as what it takes to drive successful business outcomes.  Your passion for designing programs, as well as out of the box thinking will be highly valued in this role as the programs you create will be highly impactful to the future of iManage. 

iM Responsible For… 

• Program Development and Strategy: Providing leadership and strategic oversight for our learning programs; including the defining vision, purpose, developmental programming and budget management.  Working directly with our partner community to identify gaps in knowledge as well as requirements needed to design learning programs that align with our business goals.  Evaluating current materials and technologies to better build upon our partner learning roadmap.   
• Measurement & Evaluation: Tracking program effectiveness using KPIs (module completion rates, partner feedback, customer NPS scores, CSAT scores, etc.).  Iterating and improving learning program based on these insights.  Presenting these insights to executive stakeholders to better communicate how we will fill in any gaps. 
• Curriculum Development: Creating and implementing comprehensive learning programs tailored to a global audience across diverse geographies.  Building programs that are impactful, scalable, sustainable and drive measurable growth and improvement in our business outcomes.  
• Training Approach & Delivery: Organizing workshops, webinars, and self-paced learning modules to deliver content to our partner community.  Working with subject matter experts to deliver technical, as well as soft skills content.   
• Industry Expertise: Continuing to stay up to date on industry trends and best practices to share across both our internal teams and partner networks. 

iM Qualified Because I Have… 

•  7-10 years of relevant learning and development experience within a SaaS company. 
• Experience in instructional design, curriculum creation and application of metrics to evaluate program success. 
• Project management experience with the ability to manage multiple projects, ensuring timely delivery and high-quality outcomes. 
• Strong skills in developing learning programs and content with experience in eLearning tools. 
• Strong consultative experience with the ability to assess partner needs, influence stakeholders and resolve conflicts through effective collaboration. 
• An understanding of organizational development and adult learning principles to enhance program effectiveness. 
• A Bachelor’s degree in Computer Science, Engineering or related field. 

Bonus Points If I Have... 

• Experience in the legal tech space; particularly with iManage products. 
• Storyline or Camtasia experience. 

Don't meet every qualification listed above? Studies show that women and people of color are less likely to apply to jobs unless they meet all qualifications. At iManage, we are committed to building a diverse and inclusive environment, and encourage everyone to show up as their full authentic selves. We welcome those that come with a growth mindset and a hunger for learning; so, if you are excited about this role but your past experience doesn't align perfectly with every qualification we encourage you to apply anyways! 

iM Getting To… 

• Join a rapidly evolving, industry-leading SaaS company on an exciting journey of growth and scalability!  
• Take on meaningful, high-impact challenges by leveraging cutting-edge technologies and best-in-class protocols to drive innovation.  
• Own my career path with our internal development framework. Ask us more about this!  
• Expand my skill set and earn certifications with unlimited access to LinkedIn Learning courses and interactive Microsoft courses & training.  
• Be part of a supportive and experienced team within a dynamic, inclusive, and encouraging culture.  
• Enjoy flexible work hours that empower me to balance personal time with professional commitments.  
• Collaborate in a modern, open-plan workspace featuring a gaming area, free snacks and drinks, and regular social events.  

iManage Is Supporting Me By… 

• Creating an inclusive environment where you’re encouraged to help shape the culture by bringing your unique perspective, not just by fitting in.  
• Providing a market leading salary determined through a fair and consistent process, equitable for all our employees, and regularly reviewed against industry benchmarks.  
• Rewarding me with an annual performance-based bonus.  
• Providing enhanced parental leave (20 weeks for primary and 10 weeks for secondary caregiver at 100% pay)  
• Matching my pension contribution (up to 6%)  
• Offering BUPA private medical insurance & a Simplyhealth cash plan to assist with the everyday costs.  
• Providing Group life cover, including life insurance, income protection, and critical illness protection.  
• Encouraging me to make use of our top-tier flexible time off policy, which includes 25 days of annual leave and the flexibility to take further additional time off as needed  
• Having multiple company wellness days each year to prioritize mental health and well-being.  
• Providing access to RethinkCare, a global behavioral health platform that enhances personal well-being, strengthens professional resilience, and empowers parental success through expert-led training and resources.  

iManage is committed to providing an excellent candidate experience and will never ask you to engage in recruitment activity via text and exclusively communicates from emails using the @imanage.com domain. If you have any concerns or questions about communications you have received, please send them to [email protected] so our team members can review. 

About iManage… 

At iManage, we are dedicated to Making Knowledge Work™. Our intelligent, cloud-enabled, and secure platform is trusted by 4,100+ customers and 430,000 users worldwide, managing over 11 billion documents and 11 petabytes of data. We empower professionals across 65+ countries to unlock the full potential of their business content and communications.  

We are continuously innovating to solve the most complex professional challenges and enable better business outcomes; Our work is not always easy but it is ambitious and rewarding.  

So we’re looking for people who embrace challenges. People who thrive on solving problems, pushing boundaries, and collaborating with the industry’s best and brightest. That’s the iManage way. It’s how we turn the impossible into reality, empower our employees to grow, unlock their potential, and create a meaningful impact on everything we do.   

Whoever you are, whatever you do, however you work. Make it mean something at iManage. 

iManage provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.  

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 

Learn more at: www.imanage.com  

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