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Technical Specialist

About iManage

iManage ( transforms how professionals in legal, accounting and financial services get work done by combining the power of artificial intelligence with market leading document and email management. iManage automates routine cognitive tasks, provides powerful insights and streamlines how professionals work, while maintaining the highest level of security and governance over critical client and corporate data. Over one million professionals at over 3,000 organizations in over 65 countries – including more than 2,000 law firms and 500 corporate legal departments – rely on iManage to deliver great client work.


We are looking for a hardworking, smart and over achieving Technical Specialist with proven experience and a passion for delivering technology solutions to senior executives. A Technical Specialist will have excellent programming skills, communication and organizational skills, and previous experience in legal industry will be a plus. Ideal candidates will have 1-2 years of programming experience during college or after.  Supporting sales executives with solution selling into prospect account base. This position will be based in Chicago, and will entail up to 50% travel.

Specific responsibilities

The selected candidate will be responsible for working within the Sales Engineering team at iManage RAVN for:

  • Support Sales team in Translating clients’ business and user requirements into technical requirements
  • Architecting AI/ search based solutions across large Enterprise networks
  • Presenting and leading  pre-sales technical/ solution demos & Proof of Concepts
  • Working with the sales team on pre-sales support such as proposals
  • Being a product evangelist to help win business with new and existing customers

The following is required:

  • Be comfortable in a client-facing environment
  • Have a strong academic background with at least a Bachelors in Computer Science from a leading university
  • Have some programming experience (Java/.Net) and have knowledge of scripting languages (Python, Perl, Ruby, PowerShell, etc)

Knowledge of any of the following would be a plus:

  • Search-based technologies such as Lucene, Solr
  • SQL databases and/or object store technologies (eg, MongoDB, Cassandra)
  • Microsoft SharePoint technologies
  • Working with XML, HTML, JavaScript, Web services and REST APIs

Personal skills and abilities required include:

  • High Energy Level
  • Self motivated
  • Excellent written and verbal communication and presentation skills
  • Analytical skills
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